Exam Code: BPM-001
Business process management (BPM)® is a systematic approach to making an organization’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.
Business Process Manager (BPM)® Certification helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.
The e-course will introduce participants to business process management. Participants will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.
E-Course Duration: 20 to 25 Hours
Course Outline
Module 1 – The Fundamentals of Business Process Management
- What is Business Analysis?
- What is Enterprise Content Management?
- Enterprise Content Management Model
- What is Business Process Re-Engineering?
- Business Process Re-Engineering Model
Module 2 – Defining Business Process Management
- What is Business Process Management?
- Brief History of Business Process Management
- What are the Benefits of Business Process Management?
- Reflecting on Processes
Module 3 – The Business Process Life Cycle
- The Vision Phase
- The Design Phase
- The Modeling Phase
- The Execution Phase
- The Monitoring Phase
- The Optimizing Phase
Module 4 – Business Process Engineering
- Business Process Engineering
- Change Management
- Summary
Module 5 – Information Systems and Goals
- System and Subsystems
- The Information Systems
- Elements of Information Systems
- Systems Analysis
- Definitions and Goals
- Define Logical Specifications and Design
- Select the best Alternative Physical System
Module 6 – Systems Design
- Introduction
- Intermediate Steps
- Systems Design
Module 7 – Systems Implementation
- Introduction
- Intermediate Steps
- Testing and Obtaining Approvals
- Systems Implementation – Summary
Module 8 – Systems Operation
- Post Implementation Review
- System Maintenance
- Systems Operations
Target Audience
- Technology consultants
- System administrators
- Process Onwers
- Process Designers
- Business Leaders
- Senior Executives
- Team Leaders
- Business Analysts Onwers
- Decision Makers
- Middle- and Senior-level Line-of-business managers
- Those who are new to BPM or have only had a limited exposure