{"id":3966,"date":"2026-07-19T17:40:08","date_gmt":"2026-07-19T09:40:08","guid":{"rendered":"https:\/\/ttgedu.com\/?post_type=product&p=3966"},"modified":"2026-07-19T20:21:24","modified_gmt":"2026-07-19T12:21:24","slug":"certified-problem-and-change-manager","status":"publish","type":"product","link":"https:\/\/ttgedu.com\/id\/produk\/certified-problem-and-change-manager\/","title":{"rendered":"Certified Problem and Change Manager (CPCM)"},"content":{"rendered":"

Exam Code: CPCM-001<\/h3>\n
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We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work. Likewise, we’ve probably all looked at a solution to something and said, .I could have thought of that.. The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. That’s what the CPCM\u00ae<\/sup>\u00a0is all about.<\/p>\n

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people.s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.<\/p>\n

Our E-Course, will teach you how to manage and cope with change and how to help those around you too.<\/p>\n

There is a huge demand in the market for Problem and Change Managers, an individual who has relevant skills in managing problems and change can take this exam.<\/p>\n

E-Course Duration: 10 to 15 Hours<\/p>\n

e-Competence Framework (e-CF)<\/b><\/p>\n

The mapping of this certificate against the e-Competence Framework. To know more on e-Competence Framework (e-CF) visit,\u00a0ECF<\/a><\/p>\n

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Course Outline<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Module 1 \u2013 Problem Management<\/h2>\n
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  • Problem-solving definitions<\/li>\n
  • Making decisions<\/li>\n
  • Problem solving model and toolkit<\/li>\n
  • Getting into It<\/li>\n
  • SWOT Analysis<\/li>\n
  • Making good group decisions<\/li>\n
  • Analyzing and selecting solutions<\/li>\n
  • Planning and organizing<\/li>\n
  • Hands-on case studies and exercises<\/li>\n<\/ul>\n<\/div>\n
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    Module 2 \u2013 Change Management<\/h2>\n
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    • What is change?<\/li>\n
    • The change cycle<\/li>\n
    • The human reaction to change<\/li>\n
    • The pace of change<\/li>\n
    • The four room apartment<\/li>\n
    • Dealing with resistance<\/li>\n
    • Adapting to change<\/li>\n
    • Strategies for dealing with anger<\/li>\n
    • Managing stress<\/li>\n<\/ul>\n<\/div>\n
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      Module 3 \u2013 Secrets of Change Management<\/h2>\n
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      • What is change?<\/li>\n
      • The Bridges change model<\/li>\n
      • The Conner change model<\/li>\n
      • The Janssen change model<\/li>\n
      • Six reactions to change<\/li>\n
      • Identifying the need for change<\/li>\n
      • Identifying the cost and benefit<\/li>\n
      • Setting the vision and goal<\/li>\n
      • Responding to change<\/li>\n
      • Creating and implementing a strategy<\/li>\n
      • Planning for change<\/li>\n
      • Communication skills<\/li>\n
      • Empowering employees<\/li>\n
      • Building resiliency<\/li>\n
      • Acknowledging reactions<\/li>\n
      • Dealing with emotions<\/li>\n
      • Managing negative stress<\/li>\n
      • Exploring your options<\/li>\n
      • Examining the reality<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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        Target Audience<\/h1>\n<\/div>\n
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        • Problem or Change Managers<\/li>\n
        • Aspiring Problem or Change managers already working in education and seeking career progression<\/li>\n
        • Aspiring Problem or Change managers working in the private sector looking for a change of career direction<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

          Exam Code: CPCM-001 We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and […]<\/p>\n","protected":false},"featured_media":3970,"template":"","meta":[],"product_brand":[],"product_cat":[55],"product_tag":[],"class_list":["post-3966","product","type-product","status-publish","has-post-thumbnail","product_cat-change-management-certifications","first","instock","taxable","shipping-taxable","purchasable","product-type-variable"],"_links":{"self":[{"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/product\/3966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/media\/3970"}],"wp:attachment":[{"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/media?parent=3966"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/product_brand?post=3966"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/product_cat?post=3966"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/ttgedu.com\/id\/wp-json\/wp\/v2\/product_tag?post=3966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}